Nov 14, 2019 1:41:26 PM
Reducing Customer Claims and Product Recalls in the Petfood Industry
Product recalls are something no business can afford. While customer claims and product recalls are relatively infrequent in the petfood industry; when they do occur, they can be incredibly costly. While it’s impossible to put an exact figure on the financial and reputational impact they can have on a business or brand, it is widely acknowledged that the impact of a recall or claim is simply immense.